We’ve listened to your feedback. We’ve made our website easier to use and find things. We hope you like it!
Helping you find information
We’ve introduced a ‘Popular topics’ area on our home page. This gives you quick links to our most frequent requests. And the menus at the top of the page open to make it easy to jump straight to the information you’re looking for. Or why not try our improved search functionality.
Life events
Our new ‘Life events’ section is to encourage you to think about your pension at different stages in your life. For example, if you’re moving home, getting married, or changing jobs, there’s some actions you need to take with your pension. Have a check to see if any apply to you.
Keeping you up to date
On our home page, we’ve created a space for key pension messages. This helps us to draw your attention to the most important pension news. Further down the page, we’ve a ‘Latest news’ section to tell you about other pension updates. You can click on these to get the full story.
Who does what
You told us you weren’t always clear on who did what at certain stages of the pensions process. We’ve tried to write our information to tell you when it’s you, your employer or us that needs to do something. Like retirement for example.
Support
We know that pensions can seem complicated, which is why we’ve tried to use language that’s easier to understand. We’ve also created a ‘Support’ section that has:
- ‘Pension made simple’ videos
- pension guides
- help on getting a pensions estimate.
