Help signing up or logging in

If you’re struggling to sign up for your pension account or to log in, please read our guide or watch our video.

Getting a pensions estimate

You can get a pensions estimate from your online pension account. Or if the date you want to retire is less than 12 months away, you can fill in a form from our website.

Someone has died

The Government’s Tell Us Once service lets you tell most government organisations in one go. Or you can contact us.

Forms & guides for members

Whether you’ve recently joined the LGPS, had a change in circumstances, or looking to retire, you’ll find the forms and guides for you here.

Videos

You can find out more about your pension by watching the LGPS Pension Made Simple videos. We’ve also created some videos to help if you’ve recently joined the LGPS, are mid-career, or thinking about your retirement.

Newsletters

We publish a members’ newsletter every year to keep you up to date on topics about your LGPS pension.

Contact us - members

If you can’t find an answer to your question on our website or your online pension account, please get in touch.

Useful links

Here you can find links to other pension related websites like the LGPS members, MoneyHelper, and The Pensions Regulator websites.

How to complain or raise a dispute

Find out how to tell us you're unhappy with our service or a decision that’s been made about your pension.

Glossary

We know that pensions can seem complicated, which is why we’ve tried to use language that’s easier to understand. For any words you're unsure of, please try our glossary.